Astro Hospitality
ACE Team Performance Dashboard
AirCall · NetSuite · HubSpot → BigQuery → Live Dashboard
● LIVE ↻ Auto-refresh 30 min
Period
Call Agent
Order Entry By
Ticket Handler
Calls In
Calls Out
Orders Entered
Tickets Handled
Calls by Person AirCall
Inbound Outbound
Orders by Channel NetSuite
Orders Entered by Person NetSuite
Ticket Category Breakdown HubSpot
Tickets by Handler HubSpot
NPS data shows all responses to date (not filtered by period). Surveys are sent via HubSpot Service Hub.
Overall NPS HubSpot
Hotels NPS HubSpot
Motels NPS HubSpot
All Feedback Responses HubSpot