ACE Team Performance Dashboard
AirCall · NetSuite · HubSpot → BigQuery → Live Dashboard
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Period
Today
Yesterday
Last 7 days
Last month
Call Agent
All
Order Entry By
All
Ticket Handler
All
Performance
NPS & Feedback
Calls In
—
Calls Out
—
Orders Entered
—
Tickets Handled
—
Calls by Person
AirCall
Inbound
Outbound
Orders by Channel
NetSuite
Orders Entered by Person
NetSuite
Ticket Category Breakdown
HubSpot
Tickets by Handler
HubSpot
NPS data shows all responses to date (not filtered by period). Surveys are sent via HubSpot Service Hub.
Overall NPS
HubSpot
Hotels NPS
HubSpot
Motels NPS
HubSpot
All Feedback Responses
HubSpot